Five minutes of despair on Twitter from Tuggey's Hardware:
Yah. Rumors are true tuggeys hardware is struggling.Seems like #noevalley has forgotten about the oldest store on 24th st. #fact
— Tuggeys hardware (@Tuggeyshardware) March 2, 2012
Hope #noevalley enjoys shopping at lowes or home depot next year!!! #sad
— Tuggeys hardware (@Tuggeyshardware) March 2, 2012
@NoeValleySF sad to see how much my neighborhood has changed the past 10 years.Yuppies have forced the working class out of #noevalley
— Tuggeys hardware (@Tuggeyshardware) March 2, 2012
@NoeValleySF hope all the homeowners who moved to #noe for a "shopping district" enjoy coffee shops, nails salons, realtor offices and banks
— Tuggeys hardware (@Tuggeyshardware) March 2, 2012
How about it Noe Valley? Is it that the neighborhood has changed? Or is it that Tuggey's hasn't kept up with the neighborhood. What is your experience shopping there, and what could Tuggey's do to get your business?
Update (3/3/12): The Tuggey's Twitter account has been suspended.
Update (3/10/12):
Update (3/14/12): For Rent
I've gotten light bulbs, hammers, soldering irons and the lot from Tuggy's. I don't have a car so I can't go to home depot and its just more convenient. I don't know what everyone else is doing.
ReplyDeleteTo some extent it seems they might be the victims of the "success" of the rest of 24th street. With the farmers market and all the restaurant/coffee shop/boutique traffic on the weekends, in the time it takes to find a parking space anywhere near Tuggeys on a weekend, one almost has time to run down to Colma to Home Depot, let alone over to Lowe's on Bayshore.
ReplyDeleteI can honestly say that my husband and I check there first before going to ACE but 9 times out of 10 they don't have what we need. I can understand being a small hardware store you can't have everything, but they have empty shelves & empty wall pegs where more product can be.
ReplyDeleteAnd to me gives a feeling as if they just don't care...if they have the product or not that we need.
I do hope they can stick around, the idea of having a local hardware store is charming, but I do think they need to put more time into what they should stock for the local community.
...plus with Bell's being replaced by with Whole Foods, it seems much of the brand-name, non-organic, value-seeking, unplug-your-own-drain food shopping traffic has likely shifted over to Mission Safeway and pops into Cole Hardware instead of making a Bells/Tuggeys trip.
ReplyDeleteI love Tuggeys but agree they need to stock more product and keep longer hours on weekends. I work around the house on Sunday afternoons like many people and often have to go to Cole (which I also like but it's farther) just because tuggeys is closed at 3:30 or whatever. Also those twitter posts are whiny and self-pitying, exactly the opposite of the working class ethic. I hope they pull it together. I love the store and always get great service.
ReplyDeleteI'm sincerely sorry to learn that they're having difficulties, and the empty shops on 24th street are always a sad vision. But I must admit that, like other commenters already mentioned, every time I tried to buy something there, they didn't have it (including very common things like CFL lightbulbs). So I go to Cole hardware, that always have what I need, and even inspire me to buy so many things I didn't know I needed. Perhaps Tuggey could get inspired there? And I'm serious. This post and the comments remind me a little of the great suggestions people made in the comments of your post about the butcher shop on Church street.
ReplyDeleteI'd love to support Tuggey's, but every time I've been there in the past three years, I've had to deal with sexual harassment from employees- buying clothing line doesn't mean I am into S&M, and being a woman doesn't mean I'm fair game for sexual innuendo over hardware and tools.
ReplyDeletein addition, poorly stocked shelves and a general disregard for customer service isn't reason to keep supporting this hardware store. It is 2012, not 1950, there is no call for disrespecting your remaining customers, even if they happen to be women.
Ive veen a customer and personal friend to mike and dennis for over 30 years now and id have to agree with there postings. I have seen a dramatic change in the neighborhood and im not sure if i like where its headed. The customers i see who walk into tuggeys arent looking for "hardware" needs anymore. There looking for cutesy poopsy stuff like Pots and pans and organic potting soil. I hear complaints they dont carry kitchenware...well we
ReplyDeletehad a kitchen supply store and didnt support them..what
happen...they closed. Sad to see wharts happening.
How is a store supposed to stock shelves if theres no money coming in. Just like at home...no $ no food in fridge. That simple. This neighborhood has lost all loyalty to local business. I agree with tuggeys. Its sad
I just moved to noe valley this year. And you guys realize the rest of america laughs at california for being a bunch of idiots right?? Do you guys even know what cfls are??? COMPACT FLOURESCENT LIGHTS. little light bulbs that contain mercury and led. For a neighbirhood thats so "green". Yall arent very smart. Props to tuggeys for NOT carrying those little cancer giving bulbs. Idiots. I see that there carrying LEDS now. Why dont you idiots do some reading and stop complaining on what this gem of a store doesnt carry, And youll realiZe theres a reason
ReplyDeletetuggeys wont carry cfls. Idiots. And for the earlier posting...sexuall harassmant...really..I highly doubt it lady
If Tuggey's in truly the "oldest store on 24th st" it's probably true the owners have had to deal with a changing Noe Valley before and survived. My experience with them in the last few years has been that they don't seem to care.
ReplyDeleteI kept going back knowing I had a trip to Cole or HD in my immediate future when Tuggey's didn't have what I needed (copper fitting, galvanized lag, junction box, etc.) But they lost me when I told them their price on a common item was two times as high as anywhere else and Dennis told me to buy it elsewhere. I did.
Wow, if I was on the fence before, I'm definitely not shopping there now after seeing those tweets. You don't cultivate neighborhood support by insulting your customers and wishing them ill.
ReplyDeleteI have no pity for retailers that beg for charity. Put a product on the shelf that people want or go the way of the dinosaur.
ReplyDeleteI've lived here for 12 years and watched the inventory in their store evaporate. The little hardware store in Glen Park is half the size and has twice the number or products. Cole is even better.
I would love to walk to Tuggy's rather than drive to GP or Bernal, but please explain to me how their inability to stock much of anything is my fault or has anything to do with my purchases at local coffee shops?
Pathetic.
I try Tuggey's when possible but always know Cole will have what I need. I like the people at Tuggey's and they've always taken the time to discuss my project or scour the store for the right product. That said when Lowes opened Cole went through a major reshuffling of their layout and inventory to stay competitive. They did not beg or guilt-trip people into shopping there, they improved the experience instead.
ReplyDeleteI go in there often in an effort to find basic hardware store items and they rarely have what I need. They're always very nice but, as others mentioned, the shelves are nearly empty. So I go to Cole or Cliff's.
ReplyDeleteI don't doubt that Noe has yuppified, but I think that's not the reason this place has lost business. We're not shopping at Home Depot... we're just shopping at other local shops where we can actually find the things we need.
I've been in the neighborhood for 5 years. I really tried to shop at Tuggey's when I first moved in, but the store was just never open when I needed them. After walking down and repeatedly finding a "closed" sign I finally gave up trying. If I need something I could have gotten at Tuggey's, I'll stop at some other store in the city on my way home, rather than chancing it on Tuggey's and having to wait for another day.
ReplyDeleteNot to pile on, but in business, you adapt to what your customers, not berate your customers for not being what YOU want.
ReplyDeleteThe last 2 times I went to Tuggey's, they were out of what I came in for. The hours are ridiculous. If you want to survive, quit whining and start serving your customer base.
Dear Tuggy's,
ReplyDeleteI moved into your neighborhood 3-4 yrs ago. So I am admittingly one of these 'yuppies'. Last time I checked in America, we are free to move where we want so let's not go into that whole thing. Please re-consider the way you are communicating on Twitter.
I have been in your store many times and I love it. I greatly enjoy the service you guys provide - you were always able to help me out with questions. I would say without a doubt: I shop at your place because you are able to talk / help me with problems. I don't care about you carrying a low price - I'll pay more for your advice and help.
Please keep up the great job. If you are interested, I do have some suggestions:
1. shorten your weekday hours, lengthen your weekend hours. This is a must. Closing at 3:00pm on Sunday kills me. Heck, consider shutting / closing on Tuesday or some mid-week day if you want. My two cents.
2. Like a lot of 'yuppies', we have $$ but no *time*. Thus, what I would pay dearly for is some sort of service from you (or people you recommend) that could come to our house / condo and fix things. I have a ton of crap that needs fixing and my wife is on me and I wish I could do it but our kids take all of our time. I am tired of searching Yelp. You guys know what repair persons are good and who are not. I would pay you $$ for you to advise or to broker repair services. How about closing early on the weekdays and coming by our houses to fix stuff? You could broker quality repair people to go out and do this and you take a cut. Seriously, think about something like this.
Tuggys,
ReplyDeleteTo add to the above: guys like me are not like our fathers. Back then, my dad fixed stuff around the house and shopped at HW stores because: he had time. His wife didn't work. His hours were shorter. He had a big ol garage to do the work in.
Contrast that to today: my wife and I both work, and work longer hours than my Dad did. Thus, the weekends are about family, not working on shop-things in my garage (believe me, there are many times I'd rather be doing that instead!).
If you can figure out how to help someone like me with all of the odds/ends that need work in our house, you'll make $$. There's a big gap there.
I think the above comments about Tuggey's adapting into more than just a store is what many brick-and-mortar stores are dealing with as online shopping has become more prevalent. It is going to take more than just stocking shelves.
ReplyDeleteNo one has mentioned Cliff's Variety as another great destination for hard and home wares.
If they are not able to survive, it will be interesting to see if someone enterprising enough can open a store similar to Cole or Cliff's because I think there definitely is a need.
They aren't open when I have time to shop (7 pm on a weekday evening, 5 pm on a Sunday)and they often don't have what I need. If they are struggling to survive it means they aren't selling what people want to buy. Judging by the lines, Cliffs seems to be thriving- and I do most of my shopping there in addition to HD and Lowe's. Frankly, I'm ready for something new in the Tuggy's space.
ReplyDeletePatagonia, are you listening?
Well, I can't buy anything at your store if it isn't open. You close before 6pm every day, so I go to Cole's. I guess I could rearrange my weekend schedule to shop during the four hours you are open on Sunday, but you sound like a bit of a jerk, so why would I go out of my way? Then again, I'm apparently a "yuppie" (though how working 50+ hours a week gets me booted out of the "working class" is beyond me), so you probably don't want my money anyway.
ReplyDeleteI wonder if the Tuggey's owners are reading ANY of this. They should and either wise up or collapse.
ReplyDeleteI used to shop there,now the shelves are empty of many normal hardware items. I go to Cole or Cliff's now.
I predict Tuggey's will close within the next 6 months. Sad but true.
Has anybody asked the owner of Tuggy's if he is the source or authorized this hue and cry???
ReplyDeleteThis is mike from tuggeys hardware. Young tall gentelman. We dont know whats going on. Customers have been coming in asking if ive read these posts. I nor dennis (the owner) have a twitter page or are familiar how to use it. Looks like someone is trying to speak for us. We would never talk bad about our customers or our neighborhood. We have been here for 117 years and the past 5 years have been the worst in our history. Yes. We are going through troubles. Yes. We are struggling. And seeing the comments on this page will definitly help in our future planning. Thanks to
ReplyDeleteall who suppport us and good luck to the rest. Guys at
tuggeys
My family moved to Noe Valley three years ago. I hadn't realized that Tuggey's considered our presence in the neighborhood unwelcome.
ReplyDeleteI also didn't realize that I was "forcing" anybody out when we bought our house. I was not aware that someone had apparently been holding a gun up to the heads of the sellers.
Thanks Mike for setting this ugly record straight! Cyber ID theft is not ok. Neither is re-publishing these kinds of tweets without verification of the source. Cyber civility is going the way of the ozone. Oh, and Mike....Sorry I misspelled Tuggey's, I should know better. Hopefully some good will come out of all this sad and bad stuff.
ReplyDeleteWe are working on having this fake twitter thing stopped.
ReplyDelete---Mike
I wish that whoever runs this site came to us first before running a story thats false. It sites like this and like yelp that destroy small businesses. Most of the times the stores never know whats being said about them online. But now we see how some of the neighborhood feels about us.
ReplyDeleteMike at tuggeys
I have lived in Noe for 7 years and I love Tuggey's. I do wish the selection of hardware was better, but I understand that if income is tight, it's hard to buy inventory.
ReplyDeleteMy #1 suggestion is to change hours. I need to be able to shop when I get home from work on the weekdays(7pm) and on the weekends (on Sunday after 3pm). Maybe stay open later on 1 weeknight and on both weekend days?
It would also be nice to have access to some simple gardening plants (to be planted, not another flower shop).
I hope this helps. I also loved the handyman ideas.
A mystery!
ReplyDeleteThe Twitter account is totally bizarre if it's not the owner or employees running it.
Posting pictures from inside and outside the store if you're not an employee is kind of stalkerish, am I right? And what's up #with #those #hashtags?
Who is the (bald?) man reflected in the window here:
http://twitpic.com/8ktoz7
Well-meaning friend? Business rival? Drama!
Mike, I'd venture to say that Yelp has helped more small businesses than its hurt. It's not like they're rating Home Depot 5 stars. Yelp lets customers know where the closest hardware store is what their experience is like. Best free advertising you could ever have, if you earn it. You're at 3.5 stars. Get to 4, and you'll stay in business.
ReplyDeleteDear Mike at Tuggeys:
ReplyDeleteIf this really is you, from Tuggeys, and perhaps these twitter stories are "untrue". How do we know?
Fact is, many of the above comments are right on about your store: lack of items stocked, empty shelves, high prices, and terrible hours.
You need to stop talking about your "future planning", and make changes IMMEDIATELY. Some of the store shelves have been empty for 4-5 years or more.
Prove to us you are listening and willing to make serious changes now, and we will continue to patronize your business.
Otherwise, Tuggeys will be gone.
Just checked the Twitter account and it's been up since September, with lots of tweets about hours, free coffee, new arrivals. That seems like a strange use of a "fake" account or is it just me?
ReplyDeleteCan the admin for this blog send a link of these comments directly to the Tuggeys twitter account? Maybe start an actual dialogue with the owners so they can see customers' needs.
Mike of Tuggey's - you can contact us directly at noevalleyeditors@gmail.com. The Twitter account has been up for some time and engaging with customers - and it certainly looks like someone very familiar with the business (employee or ex-employee?). https://twitter.com/#%21/Tuggeyshardware
ReplyDeleteI'm willing to set aside the content of the twitter posts, on the possibility that they may be fake. But I'm still a local resident who isn't really shopping at Tuggeys, for many of the same reasons as others have listed.
ReplyDeleteIt's a shame about the hours, poor selection, and poor service, because they do have one great advantage over Cole HW which is the parking lot!
I'll add one more thing, which was my disappointment when they put up a sign in their window against the Noe St. parklet (which I was in favor of.)
Hey NoeValleySF: We know who Mike is---Who are you? Who amongst you has accountability.
ReplyDeleteI would wager a reasonable sum of money that the poster above that said "COMPACT FLOURESCENT LIGHTS. little light bulbs that contain mercury and led(sic). For a neighbirhood thats so "green". Yall arent very smart" is a Tuggey's employee.
ReplyDeleteI had the exact same line thrown at me when trying to buy a CFL at Tuggey's and like the above commenter recommended the LEDs - otherwise go to "Whole Foods or one of them (sic) green places".
Strangely this environmentalism did not carry sway as they sold me 2 long tube fluorescents....
Why the hell do you _think_ Tuggey's has less than usual? Do you think they want their shelves to look bare? NO! It's because of cash flow!! If you shop where you want to shop, those shops will have money to have the things you want! If you want to live and shop in Noe, then shop and live in Noe! It's not rocket science!!
ReplyDeleteNo it's not because of "cash flow". Most businesses have a line of credit to keep products moving into the store,in order to keep the shelves stocked, in order to bring in customers, in order to sell, in order to stay in business.
ReplyDeleteah, it will be interesting to see everyone weigh in on how "retail" works....you know: buy an item for $2 then apply the retailers' "keystone" formula and sell it for $4
ReplyDeleteUpdate: The Tuggey's Twitter account has been suspended.
ReplyDeletetuggey's didn't have a twitter account.
ReplyDeleteTuggeys has allowed their inventory to slip. Their shelves are bare. We do need a real hardware store, but they are badly understocked. Look at Cole Hardware. They know how to run a a neighborhood hardware store. Tuggeys needs to commit to its own survival and take positive steps to pull in customers or they won't make it.
ReplyDeleteI would bet money that the two younger guys who work at Tuggey's are responsible for the Twitter account and the older owner isn't even aware.
ReplyDeleteThe Hispanic kid is OK but the other kid with the long hair is pretty dismissive of the customers.
I am sure as native San Franciscans who work at a marginal hardware store they feel resentful of the changes in the neighborhood. As a native myself I can even understand it to some extent. My advice is to get over it or move. Working in retail is a poor fit as is living with resentment of others around you.
Hmmmm...maybe the reason the store isn't doing well is because the contents of the till are ending up in a rubber band ball.
ReplyDeleteWe moved in five years ago and went to Tuggey's repeatedly over the first few months. We learned they rarely had what we needed in stock (more than two wattages of lightbulbs, CFLs, certain length screws, all relatively normal stuff). We stopped shopping there not long after and rarely go back unless we are really in a pinch or need keys made.
ReplyDeleteCole Valley or Cliff's are both neighborhood stores that manage to fully stock their shelves and are indispensable to the residents they serve. I've lamented not being able to give my business to a local hardware store the entire time we've lived in Noe.
I'm not assuming that the tuggey's twitter account was real, but if someone faked it, they got a good dialogue going that I hope the store's owners will take to heart.
Yes, Tuggeys, times have changed. Customers actually demand decent service and a good product selection these days. I've tried to support them, but over half the time I go there, they don't have what I need. So I just go to Cole instead.
ReplyDeleteAnd FYI, Tuggeys, it's probably not a good idea to insult your potential customer base.
Your average computer person (majority of neighborhood now) doesn't work with his hands around the house. Hence business has dropped off at Tuggey's. I've been shopping there for 25 years and still like the place.
ReplyDeleteI've lived in Noe for about 9 years and rarely go to Tuggey's. While I appreciate they are a neighborhood business with long ties to the community, that is not necessarily a motivator for me to shop there.
ReplyDeleteThe reality is that - as many have commented - they just don't carry very much. And it just feels old and depressing inside. Sorry to say.
On the flip side, you see businesses like Cole's & Cliff's changing with the times...carrying a plethora of items, NEW products/tools/etc that attract users into the store to then buy all the other useful household items they need. I hope they can turn things around and stay in business.
Seriously, what is the AVERAGE COMPUTER PERSON mean?
ReplyDeleteI live in Noe, own my own home, use a pc, have a laptop, am computer savvy, AND I work in my garden, work on my house, install light fixtures, cabinets, tile work, all kinds of house projects.
I would say that most NV residents in fact are very handy doing DIY projects around the home.
Too bad that Tuggeys has neither the products nor the attitude to help those kind of people out. If so, they would be doing a booming business.
I've always wanted to buy things at Tuggey's since I'm nearby grocery shopping or grabbing lunch. However, the stock is so lacking, I end up going to Cliff's Variety where they seem to a great selection. Even though Lowe's is nearby, I just don't have the time to make it there. If there were services to help the busy person, I agree that would go a long way, e.g. fast advice, ability to custom order all the parts needed, house calls, email a pic of the problem, etc.
ReplyDeleteI sincerely hope Tuggey's survives, but blaming the customers never works. Take a look at Cliff's who is constantly reinventing itself to serve its customers. I think they will survive a long time because they are more than a hardware store.
Unfortunately I need to agree with what's stated here. They have very little stock, and they NEVER EVER have charcoal and always have an excuse as to why they're out ("It's winter time, we just had the superbowl, it's coming next week"). I just assume they won't have any most times I go, and I'm usually correct.
ReplyDeleteAnti-CFL wingnuttery? Seriously? Incandescent lights result in more mercury going into the air than what's in CFLs.
ReplyDeleteOh, and does Tuggey's carry wingnuts?
Agree with much of what has been said here - Tuggey's needs to reinvent itself. The owners, with whom I am not acquainted with aside from a short chat when I've been in there, may not realize it but they are making a *choice* to let the business die a long, slow death. If they consistently stocked the top 10, 20, or 50 selling items that Radio Shack carried, they could capture that business right now. There is a massive move towards urban gardening and beekeeping and raising chickens in the city - that's another niche they could look to fill. Some video stores survive by putting in an espresso bar, as do bookstores - not that I'm suggesting literally that Tuggey's do that, but the need to reinvent to survive is similar. Tuggey's has a neighborhood that wants to support their continued existence - the owners just need to run it more like a business, do their market research and testing, and overall put an entirely new and different kind of energy into the store, instead of lopping along as if the world around them hasn't changed since they opened, which is a sure way to kill any business.
ReplyDeleteNot sure if Tuggey's carrys wingnuts, but I believe there is at least one living on Elizabeth St.
ReplyDeleteJust sayin.
Maybe it's because they are open from like 9:25am to 10:33am mon-tues.
ReplyDeleteSeriously, every time I want to go there after work or on a saturday evening / sunday morning / whenever - closed. Even when it's during their "operating hours".
The "average computer persons" looking for a shorter commute have been seen circling the skies above Tuggey's, waiting for it to go under so they can swoop in and start printing money with a modernized hardware store....
ReplyDeleteA "modernized" hardware store is one like Cliffs or Coles, that carries hundreds of items IN STOCK that the average homeowner needs and will pay for.
ReplyDeleteI live in Noe Valley and I own a business in Noe Valley and I really like Tuggeys! To me they have always been friendly, helpful and personable. They don't have everything but they do have a lot! Thank you Mike for your help over the years. Chris
ReplyDeleteWhile staying in West Portal fixing up mom's house, I have been patronizing Pappenhousen Hardware a lot. It really has much more curb appeal and it is clear that they have stuff you want. Tuggy's needs some merchandizing savvy.
ReplyDeleteThe main problem with Tuggey's is the horrendous hours, especially on weekends. I can't tell you how many times I've needed something from the hardware store and had to go to Cole's or Cliff's because Tuggey's was closed. I'm all about supporting them and other local businesses (except nail salons and boutiquey stores selling tchokes and other silliness), but I can't do that if they're rarely open.
ReplyDeleteThe neighborhood has certainly changed in the last 20 years and has become much less working class, but that's no excuse for not trying very hard (by having lame hours and little products). As comments here show, if they simply carried more product and had better hours (and overall just tried a little harder), I guarantee all those "yuppies" would support them like mad.
As comments here show, if they simply carried more product and had better hours (and overall just tried a little harder), I guarantee all those "yuppies" would support them like mad.
ReplyDelete+1 - count me in.
I can't imagine their new hours will help anything. The only times I've ever shopped there has been on weekends, because, you know, I work during the day.
ReplyDeleteThat's part of their problem. They don't realize that people who work can't shop there during their opening hours. And the parking on 24th street sucks, so if you're just a little more than a couple blocks away and don't have all day to take muni, it's usually faster to drive to Lowe's.
Anyone here get the feeling that Tuggey's really doesnt give a damn what we think or say?
ReplyDeleteThe writing is on the wall. When's the final sale?
Well, count me as another want-to-be customer that has been turned off. I lived on the other side of the hill on 20th Street for 14 years, regularly patronizing Cliff's and sometimes Ace. I also made occassional stops at Cole. When I moved over the Alvarado, the path of least resistence led me to Tuggeys. My first and last visit was such a turnoff that I have returned to Cliff's for my needs - good advice and selection of products.
ReplyDeleteOh yeah, I guess I am one of those computer yuppies. And I refinish hardwood floors, paint rooms, wire up new lights and hang artwork pretty much all the time. Thanks to Cliff's, I can grab those things when I need them on my schedule.
Cliff's is open everyday until 8 pm, except Sunday when they are open until 6.
Like so many of our neighbors, I avoid Lowes and Home Depot when I can. The staff at Cliff's provides great advice and service. Tuggey's needs to earn our patronage. Or continue dying a slow death.
Maybe Mr. Tuggey can retire and sell his business to Cole or Cliff?
ReplyDeleteLike a lot of my Noe neighbors, I, in fact DO shop at Lowes and Home Depot. They are not the "evil empire" and they carry lots of items you cannot get at the smaller stores. Their garden sections are great and very affordable.
ReplyDeleteAll this hating the chains gets to be very tired to hear.
But I do not shop anymore ever at Tuggey's: lack of merchandise, poor customer service and terrible hours of operation.
I love the hot rod-themed window displays at Tuggy's, but nothing else. Always closed, or else grouchy and under stocked when they're not.
ReplyDeleteTuggy's turning into a Cliff's Variety would be a dream come true! Or a Cole Hardware. That would be cool too. But CLIFF'S! How can we make this happen?
Thanks to the Editors for posting the new Tuggy's window sign. After reading all of this feeback, their response is to just close on Sundays all together. Brilliant. They will be gone within 6 months.
ReplyDeleteCliff's, Mixt Greens, Lululemon, Patagonia, Unionmade, Kasa, Levi's....we could use you in Noe. Castro is thriving while we are slowly dying.
"slowly dying"???? huh? Hyperbolic crap is what we don't need
ReplyDeleteSo let's see - Tuggey's is closing on Sundays, and Cole's is offering a $10 off deal via Scoutmob.
ReplyDeleteCole's has apparently figured out that it turns out that Yuppie money spends the same as hard workin' blue collar money.
Tuggey's folks have never been kind or helpful to me when I go in. I don't go to Home Depot, I now go to Cole on Mission. Cole has hardware, people who know what they're talking about, and they're even kind! Basic business.
ReplyDeleteJust like Drewes. No customer service really and out-of-date. Sames as Drewes about the employees who wok there - not attentive.
ReplyDeleteI for one am glad to see Tuggy's close. I hope all the anti-park businesses close and that we can get some newer people on 24th Street who are supportive of the younger families who have moved to Noe over the last 20 years. I boycott all the "Don't Block Noe Street" businesses and encourage you to do so as well.
ReplyDeleteI like tuggy's. I'm a newby and appreciate and local convenience and knowledge the employees have provided me. The front of the store itself is a little strange and I was not quite sure what was inside from the look of it. If they cleaned it up a bit, ran more promotions, they could compete more on volume instead of low flow, high margin items that we sometimes find at prices 20% cheaper at lowes.
ReplyDelete